Water, Inc.
INTERNET RETURNS GOODS POLICY & PROCEDURE
for www.waterinc.com and www.navinetdistributors.com
The online store for
Navinet™ National Distribution Network
If Water, Inc. shipped your product for your online purchase,
it will administer the return goods policy. This policy does not affect your
standard 12 month manufacturing warranty for defects in materials or workmanship
that is in effect for most all of the products offered for sale on this online
site.
Water, Inc. is a distribution center for this store and supports
a 30-day, no questions asked return policy for any product purchase that you
return that is:
1. Still in original received carton
2. All product components received complete (no missing parts)
3. Original product packaging unopened
4. Never installed
5. Product returned via UPS or similar service
NOTE: If product includes a replacement cartridge or original cartridge
for a drinking water system, the sanitary seal must be intact and shown to never
have been opened.
A. Due to the nature of this product, no returns will be accepted if
these products have been compromised by the act of opening the sanitary seal.
B. Under no circumstance can an Everpure Drinking Water System or cartridge
be returned if the product has been installed or not in original packaging.
Please print and complete the section below to insure your product return is
properly credited to your account.
INTERNET RETURN REQUEST FORM
Name:___________________________________________________________________Date_______________
Address:__________________________________________________________________________________
City, State, Zip:__________________________________________________________________________
Daytime Phone number:______________Home Phone Number_________________Email:________________
Order Number (must enclose a copy of the order document):__________________________________
Reason for Return:_________________________________________________________________________
____________________________________________________________________________________________
Upon receipt, Water, Inc. will inspect the product(s) and if determined
to comply with this return policy, will instruct the online coordinator MWRC
Internet Sales, to process a credit for your purchase. If your product return
request is denied, an email will be sent to you explaining the reason for the
denial. Products returned that are denied credit will only be returned to you
if you make arrangements to pay for the return or issue a calltag for the product.
Water, Inc. will not be responsible for the shipping charges to return
products that are denied under this return goods policy.
All products must be returned to Water, Inc., 1044 East Del Amo Blvd., Carson,
California, 90746
Shipping charges are your responsibility and Water, Inc. will not
accept collect shipments for any return.
